K & R has been our AC go to people for over 30 years. They always let us know when they are coming, staff has always been pleasant, arrives on time, explains things so we can understand & we trust them.
K&R Refrigeration is my Heating and Air service provider and has been for the past 5 years. Their technicians are very thorough, courteous, and friendly. Easy service provider to do business with and always on time. I am very satisfied. Highly recommend K&R for your heating and air conditioning needs.
Very pleased with the prompt, courteous, and professional service we received today for a maintenance check on our A/C & heating system. Our technician arrived on time, and did an excellent job explaining everything he did to ensure our system was working properly. This was our initial service appointment with K&R Refrigeration, and we couldn't be more pleased with the service that was rendered.
We have used the services of K&R since we moved to Sun Lakes over 16 years ago. We have never been disappointed. Our old unit died just before Memorial Day seven years ago. They brought us a portable unit to help keep us comfortable until the new unit could be installed the day after the holiday.
Outstanding experience. Was able to get a tech out the next day. Diagnosed the problem causing surging sound on start up and got it fixed up quickly. No upsell or fear tactics, just a good old fashioned diagnosis and treatment the trusted way.
I called on Monday and was able to get an appointment for Friday. They had an opening on Thursday so called me asking if I wanted them to come on Thursday. I was notified by text when the service tech was on his way. He got right to work, checked both my furnace and my AC, and replaced the filters. No problems and reasonable pricing.
The technician showed up on time and was very knowledgeable. He even took care of a rattle that I forgot to mention. He said our units were working great and should get us through the summer and beyond! That's always a good thing.
Positive experience. Trustworthy. Friendly and knowledgeable. Our technician explained everything thoroughly. Will continue to use K& R.